11 articles in this category
Customer history in one place, orders in another, support tickets somewhere else, marketing data in yet another tool. Learn how this fragments your business understanding and what proper data architecture actually means for a 50-person company.
Is it in Salesforce? Your billing system? The custom app? All three? Learn about the concept of system of record for business owners who just want their data accessible and correct, with practical consolidation approaches.
Excel works great until you hire more people and different versions start floating around. Learn when to move to actual databases, what that means for non-technical owners, and options that don\t require hiring a DBA.'
Salesforce integration doesn't require massive consulting deals. Learn the ecosystem from Zapier to proper integration platforms, when native connectors work fine, and what questions to ask developers who promise custom integration.
Someone copies customer data from your order system into QuickBooks daily. Someone else updates Salesforce from spreadsheets. Calculate what this actually costs in time, errors, and missed opportunitiesthen see the right-sized solution.
You have Salesforce, QuickBooks, Shopify, email marketing, and project management tools. None of them sync properly. Learn integration patterns in plain English and when Zapier is enough versus when you need something better.
The legacy system keeping your business running is actually fine. The panicked rush to replace it is what causes disasters. Learn how to evaluate if you really need to migrate, what modernization actually means, and phased approaches that don\t risk the business.'
Follow a 30-person manufacturing company through their 18-month migration from Access to a proper web-based system. What worked, what didn\t, how they kept business running, and total real costs including hidden ones.'
The microservices sales pitch sounds great but often destroys productivity for growing businesses. Learn when monoliths are actually the right answer, what problems microservices solve (and create), and how to evaluate the pitch from your technical team.
Real story of a 60-person company that spent 18 months and $200K breaking apart a working system into microservices, only to reassemble it. What went wrong, warning signs to watch for, and when the complexity is actually worth it.
It''s not always the server. Walk through the real performance killers in business systems: bad database queries, the N+1 problem, oversized images, chatty integrations, and inefficient workflowsexplained in business terms with real impact.