Cookie Policy & Tracking Technologies
Last updated: February 2026
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
2. How We Use Cookies
Thalamus AI uses cookies for the following purposes:
- Essential Cookies: Required for the website to function properly. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Functionality Cookies: Allow the website to remember choices you make (such as your preferences) to provide enhanced features.
3. Third-Party Cookies
We use third-party services that may set cookies on your device:
- Google Analytics - for website analytics
- Stripe - for payment processing
- Intercom - for customer support chat
4. Managing Cookies
Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. Please note that disabling cookies may affect the functionality of our website.
5. Changes to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.
6. Types of Cookies We Use
Below is a detailed breakdown of the cookies used on our website:
Essential Cookies (Required)
These cookies are necessary for the website to function and cannot be disabled. They include:
- Session cookies: Maintain your login state and session information
- CSRF tokens: Protect against cross-site request forgery attacks
- Security cookies: Help detect and prevent security threats
- Load balancing cookies: Ensure consistent performance across our servers
Analytics Cookies (Optional)
These cookies help us understand how visitors interact with our website:
- Google Analytics: Tracks page views, session duration, and user journeys to help us improve site navigation
- Litlyx: Privacy-focused analytics that help us understand feature usage without tracking personal data
- Heatmap tools: Show us which areas of pages receive the most attention
Functional Cookies (Optional)
These cookies remember your preferences to enhance your experience:
- Language preferences: Remember your selected language
- Theme settings: Store your light/dark mode preference
- Form data: Temporarily save form inputs to prevent data loss
- Recently viewed: Remember pages you've visited recently
7. Cookie Duration
Cookies remain on your device for different periods depending on their type:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Remain for a set period (typically 30 days to 2 years) or until manually deleted
- Analytics cookies: Generally expire after 26 months of inactivity
8. Managing and Deleting Cookies
Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies
Please note that disabling certain cookies may affect the functionality of our website. Essential cookies cannot be disabled without impacting core features like authentication and security.
9. Do Not Track Signals
Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no industry standard for how to respond to DNT signals. Thalamus AI does not currently respond to DNT signals, but we respect your privacy choices through our cookie consent mechanisms.
10. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. When we make significant changes, we will:
- Update the "Last updated" date at the top of this page
- Notify users via email or website notice for material changes
- Request renewed consent if required by applicable law
11. Related Policies
For a complete understanding of how we handle your data, please also review:
- Privacy Policy - Our comprehensive privacy practices and your data rights
- Terms of Service - Legal terms governing your use of our services
- Security Overview - Learn about our security infrastructure
12. Contact Us
If you have any questions about our Cookie Policy, want to exercise your rights regarding cookies, or need assistance managing your cookie preferences, please contact us:
- Email: support@thalamus.ai
- Contact Form: Visit our Contact Page
We aim to respond to all inquiries within 48 hours during business days.